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privacypolicy

Privacy Policy for Ishtworld Services

Effective Date: October 2024
Address: 7-8, Vita En Clave, Ambala City-134007, Haryana
Contact Emails: [email protected], [email protected]

At Ishtworld, we value your privacy and are committed to protecting any personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in connection with the services we provide, including educational courses, whitelabel apps, LMS (Learning Management System) solutions, and educational videos for centers, institutions, schools, and other organizations.

1. Information We Collect

We collect various types of data to provide and enhance our services. The data we collect includes:

  • Personal Information: Name, email addresses, contact details, and any other personal identifiers provided by you.
  • Organization Data: Information related to the institutions, centers, or schools you represent, including organizational details and contact information.
  • Course and Learning Data: Data related to your participation in educational courses, such as learning progress, student performance, and course engagement.
  • Technical Data: Information automatically collected through the use of our services, including IP addresses, browser types, device details, and activity logs on our apps and LMS.

2. How We Use Your Information

The information we collect is used to:

  • Provide Services: Facilitate the use of our educational tools, whitelabel apps, and LMS solutions.
  • Improve User Experience: Customize and personalize the services to better meet your needs.
  • Communicate: Send updates, notifications, and respond to inquiries.
  • Analytics and Research: Analyze usage patterns to improve and expand our services.
  • Security and Fraud Prevention: Ensure the security of our systems and protect against unauthorized access or breaches.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information. We may share your data under the following circumstances:

  • With Educational Institutions: Information may be shared with educational organizations for course management, certification, and other educational purposes.
  • Service Providers: We may share your information with trusted third-party service providers that help us operate and maintain our services.
  • Legal Compliance: We may disclose your information as required by law, in response to a court order, or to protect the rights and safety of our users.

4. Data Security

We take the security of your data seriously and employ a range of technical and administrative measures to protect your information from unauthorized access, disclosure, or loss. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Regular security audits and monitoring.
  • Controlled access to personal information, limited to authorized personnel.

5. Your Data Rights

As a user of Ishtworld, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we have collected about you.
  • Correction: Request the correction of any inaccuracies in your data.
  • Deletion: Request the deletion of your data, subject to legal and regulatory obligations.
  • Objection: Object to the processing of your data in certain circumstances.
  • Portability: Request a copy of your personal data in a machine-readable format.

To exercise any of these rights, you can contact us using the details provided at the end of this policy.

6. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the data is no longer needed, we will securely dispose of it.

7. Third-Party Links

Our services may include links to third-party websites or services that are not operated by us. Please note that this Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the legal landscape. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Email: [email protected]
Email: [email protected]
Address: 7-8, Vita En Clave, Ambala City-134007, Haryana